That does answer my question thank you ever so much for replying so quickly especially when you are on vacation. I hope you are having a great time. I love your programme so much I am so excited about it that I could get younger looking as I get older. I also suffer from chronic fatigue syndrome (m.e.) and it is starting to make me look tired as I get older as when I was younger you would never have known I was sick so it was really getting me down. I think that’s why I am so excited about it. Thanks again I have never met a business owner that once they have your cash replying so quickly to your questions so thanks again. xx
Marci
Hi Carolyn! Wow, you really are the Goddess that everyone says you are! Thanks for getting back to me so quickly and for the invaluable help.
Hamid
Hey Carolyn,
I just wanted to let you know that the package did indeed arrive today. Thanks for everything. Your customer service has been nothing short of superb!
Regards, Hamid
Ken
Dear Carolyn,
Thanks for your help the other day on the phone. It was wonderful talking to you. We received your Facial Fitness system yesterday. Thank you so much for sending it so quickly as well as your email newsletter. My wife and I are looking forward to exercising our faces. We watched the DVD last night and I will translate it for her later today (She's speaks Japanese) Good work on your DVD materials. You really did a great job in developing exercises that feel good and get the face shaped up.
All the Best, Ken
Sheila
Hi, Carolyn, Thank you for reassuring me once again. I'm so sorry I didn't reply sooner, but I haven't had much chance to get on the computer today, as we'll have visitors tomorrow and I've been getting ready for them - cooking, etc. Believe it or not, I don't spend all day examining my face (smile). I do appreciate your patient replies, even when it's not the first time I've asked the question! Your explanations always boost my confidence that my goal will eventually be reached. I don't expect (or even want) flawless young skin - just less sagging and shallower lines. Your experience of having started out late is such a help to other late-starters like me. It shows what can be achieved if we are prepared to work at it - and I am! Now for the positives that I can see so far - higher brows, smoother forehead (shallower lines virtually gone - still tacking the 11s, though), firm upper eye lids, lines under chin smoothing out, neck and upper chest very smooth and line-free, nice plump firm feel to the whole face (which is why I mistakenly thought the lines around the mouth would soon be on their way out). Another thing I've noticed is my improved facial posture. For years I'd walked around with my mouth slightly open as it seemed an effort to close it fully (slack mouth-muscles, I suppose). Now my natural default facial posture is to have my lips together - which I can only think is because the muscles around the mouth have tightened up. What I appreciate about CFF (apart from the superb customer service) is that I don't have to worry about whether I should be modifying the exercises in some way, or cutting out exercises that are having a bad effect (like some other programmes …). Your advice is always the same - just do the programme as directed. I like that. I know you've tested every aspect of it over and over again and you have full confidence in its effectiveness. That's what keeps me at it. I'm sure that one day I will be giving my testimonial on the website. I could certainly do one for you now, for your customer service. Must go now to do a bit of rubbing-out before I go to bed! All good wishes and very many thanks,Sheila
Sheila
Many thanks, Carolyn. Your answers are always so clear. Best regards, Sheila
Mary Lou
Dear Carolyn -
Thank you so much for your follow up and concern over the fact you could not reach me by email... The Kit is packaged so beautifully. The directions are superb step by step. As a former fellow teacher I appreciate this very much. I have begun the exercises and am looking forward to positive results. Thank you very much.
Mary Lou
Howard
Hi Carolyn,
I can't believe I received such a quick response... I'm totally impressed. It's nice to deal with such a professional business person....... a breath of fresh air!!!
Testimonials for Customer Service