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Testimonials for Customer Service
Customer Service Testimonials
Sascha
Hi! I found you through a Google search (I saw your ad)...Any way, the reason I picked your Kit is because "a" you said you'd tried all the other ones you could find and had found (designed) something that (could be done in only) 15 minutes (per session) and "b" the packaging is so lovely! I'm a visual person and I really like the way both your site and the package is designed. Take care, Sascha
Fay
Hello Carolyn.... It was a treat to get this lengthy, informative letter from you; somehow it makes one feel that they are not all alone. I am now teaching myself the "Jowl Eliminator" for you seem quite excited about your results. When I do the exercise, I am feeling most of the action on the opposite side of the face that I have the cheek muscle flexed. Is this as it should be? (YES, it is). When I do the "Pouch Lifter", I find that I invariably get muscle and skin pulled into an annoying roll as I come to the finish of the pull. I am now bracing with my other palm, in front of the ears and it seems to make the movement smoother. I hope that I am not diminishing any results by doing this? (This is fine to do. In the beginning, until the face firms up, you will have this "extra" skin. Not to worry. It will soon be firm and resilient. Yes!) Fay
Margaret
You are fabulous... I'll get a picture to you this weekend. Thanks for the answers to my questions so soon. If everyone gave service like you it would be a wonderful world. Tks again, Margaret
Laura
Thank you so much for answering my questions. In two weeks I have seen such a difference just doing the exercises lying down. I thought doing them lying down was just a "suggestion". Thank you so much for your help! Laura
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Sidney
Hi Carolyn, I really appreciate you responding personally to my emails. I think it's fascinating that you have your Mother's experiences to draw from. I work in the TV and Film industry, no stranger to plastic surgery and I've met some women who are now in their 60's who have had extensive work. What is strange about their appearance is the sameness of their look, the condition of their skin which is waxy and unreal, and that they don't look youthful, they look "done". I am concerned also about the long-term effects of injectable fillers such as Restylane, etc. I met another woman who had fat injections into her lips that didn't take and made her lips bumpy and oddly shaped. She is now in the process of having the damage repaired. Take care, Sidney
Sophie
The great thing about Carolyn's program .... is that she is so readily available when you have questions. Her program is easy to follow, but inevitably you may have questions. She has answered mine usually within minutes! How much better service than that? Her exercises REALLY WORK! I'm 52, have bought and used many products, and this has probably been the most helpful for the least amount of money. I say quit looking and go for it! Sophie
Bob
Wow Carolyn, So far I agree with everyone else who praised your superlative customer service! Bob
Nieves
Dear Carolyn, I got one of you Full Kits of facial exercises last September. When I started searching through the Internet for the different options available for facial fitness, your website was the one that offered the most professional and attractive package. Your own photos as well as your story relating all of your experiences in the search for a "good" facial fitness routine were key to convincing me that I had found what I was looking for. Now that I have been following your set of exercises for a couple of months, my first impression has not only been confirmed but surpassed. Your program is very well thought out and presented, easy to follow thanks to the detailed instructions and most importantly, effective! My face feels and looks better than ever. Thank you! Nieves
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