Our annual sale has arrived! Get FREE SHIPPING on everything, plus, get $30 off the Complete Therapy Pack with code 2019ANNUALSALE and $10 off any 60+ minute Live Facial Exercises Training session with Nicky! Add CTP to Cart Sale ends 12/19.
Who we are
Carolyn’s Facial Fitness LLC
14581 Tree Top Lane NW
Seabeck, WA 98380-9704
Phone: (360) 830-0959
Email: [email protected]
What personal data we collect and why we collect it
We do not collect or process any data defined as “Sensitive Data” under the EU GDPR.
technical data, such as information about cookies. contact forms, comments, cookies, analytics, and third party embeds.
When you sign up for an account, you provide us your contact details. We store the personal information you provide in your user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.
While you visit our site, we’ll track:
- Products you’ve viewed: we’ll use this to, for example, show you products you’ve recently viewed
- Shipping address: we’ll ask you to enter this so we can, for instance, estimate shipping before you place an order, and send you the order!
When you purchase from us, we’ll ask you to provide information including your name, billing address, shipping address, email address, phone number, credit card/payment details and optional account information like username and password. We’ll use this information for purposes, such as, to:
- Send you information about your account and order
- Respond to your requests, including refunds and complaints
- Process payments and prevent fraud
- Set up your account for our store
- Comply with any legal obligations we have, such as calculating taxes
- Improve our store offerings
- Send you marketing messages, if you choose to receive them
If you create an account, we will store your name, address, email and phone number, which will be used to populate the checkout for future orders.
We generally store information about you for as long as we need the information for the purposes for which we collect and use it, and we are not legally required to continue to keep it.
Our GDPR lawful grounds of processing is “Contract.”
All credit card information is sent to and processed directly by our payment processor and is not stored by us.
When you communicate with us via email, social media, contact forms, etc., you provide us your contact details and we process and indefinitely store this data for the purposes of communicating with you, and for our own record keeping. We do not use submitted information for marketing purposes. We do not sell, share or release personal information, including any personal photos, to any third party except when you give your permission to do so, or to comply with valid legal requirements such as law, regulation, warrant, subpoena, or court order.
Our GDPR lawful grounds of processing is “Contract” and in some cases “Legitimate Interest.”
We have a mailing list you can join to receive notification of new articles, offers, etc. We hold your e-mail address only in order to send you information you have requested. You can unsubscribe any time for any reason. You will only get e-mails from Carolyn’s Facial Fitness, LLC, not third parties. You may receive special offers when Carolyn’s Facial Fitness, LLC launches new services or products.
We do not share your details with any third party for marketing purposes.
If you have an account and you log in to this site, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
Embedded content from other websites
Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
As with most websites, we use Google Analytics to gather website statistics which will place a cookie in your browser.
What rights you have over your data
If you have an account or have placed an order on this site you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
Where we process your data
We use a variety of services to run our business and they store your data in various places. Our suppliers are GDPR compliant and if they are not storing your data in the European Economic Area, then either the EU-US Privacy Shield or other controls are in place.
Types of services we use are:
- Online store
- Record keeping for accounting
- Payment processors
We accept payments through PayPal and Stripe. When processing payments, some of your data will be passed to PayPal or Stripe, including information required to process or support the payment, such as the purchase total and billing information.
Third party links
Our website may contain links to other websites. This site and its owner(s) are not responsible for the privacy practices or the content of those websites.
What third parties we receive data from
Terms of Service
Carolyn’s Facial Fitness, LLC assures the goods described for sale on the Carolyn’s Facial Fitness, LLC website are what you receive when purchasing. If anything is missing or not to your satisfaction, it will be either replaced if damaged or sent for fulfillment within 48 hours of notification, taking holidays and week-ends into consideration. Carolyn’s Facial Fitness, LLC always attempts to answer all correspondence whether telephone, email or otherwise within 48 hours, taking holidays and week-ends into consideration.
Carolyn’s Facial Fitness, LLC returns full purchase price, excluding shipping, back to the credit card or with a bank cheque for returned items in good condition, within 30 days of purchase.
Carolyn’s Facial Fitness, LLC will fulfill any order for goods from Carolyn’s Facial Fitness, LLC in a timely manner. Shipping of ordered items is always within 48 hours of cleared payment, taking holidays and week-ends into consideration. For more information, please visit our Shipping Information webpage.