Dear Carolyn: I hope this finds you well. First let me say… I’m just astounded by my hair. I was hesitant to just wash it instead of going to have it blown out. It’s very thick and grows in a triangle.But I took a chance and washed it and let it dry naturally. I used your shampoo and conditioner and only added a natural leave-in curl conditioner. And I”m amazed – it looks so wonderful, soft, not dry and not full blown out. I’m so happy I took the chance. … Thanks for everything!